Browser Support
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ICOWeb is best viewed by Internet Explorer 4.x and Netscape 4.x or higher. Older versions are also supported (i.e. Internet Explorer 3.x, Netscape 3.x and higher.) but they will not be able to use 128 bit Encryption enabled by Secure Sockets Layer (they will, however, still use 40 bit Encryption). Therefore, all information is always encrypted, regardless of browser version.

Upgrade Internet Explorer... http://www.microsoft.com/windows/ie/default.htm
Upgrade Internet Explorer for Macintosh users... http://www.microsoft.com/mac/download/en/default.asp
Upgrade Netscape Navigator... http://www.netscape.com/download/

If you are using Internet Explorer 5.0, you may receive a warning message when entering ICOWeb that the encryption key is not valid or a similar warning. You will need to download a patch enabling Internet Explorer 5.0 to correctly recognize the 128 bit encryption key being used throughout ICOWeb. To download this patch, simply go to http://www.microsoft.com/windows/ie/download/128bit/intro.htm and download the extracting patch file. If you do not receive a warning message when entering ICOWeb, the version of Internet Explorer that you are running has already been updated and you do not have to download this patch.


Cache Settings
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Always set your browser not to cache. This will automatically refresh the screen every time you visit a page. This may have a minor impact on performance but guarantees that you are always viewing the most up-to-date information.

How do I change the cache setting for Internet Explorer?

Launch Internet Explorer.

From the pull-down menu, select View --> Internet Options...

On the General tab (this is the first tab displayed), press the "Settings..." button located within the Temporary Internet Files section.

Select "Every visit to a page" as shown below. Then click "OK", and click "OK" again.



How do I change the cache setting for Netscape Navigator?

Launch Netscape Navigator.

From the pull-down menu, select Edit --> Preferences...

Expand the Advanced category by double clicking on Advanced, or by single clicking the on the "+" symbol to the left of Advanced.

Click on Cache. Select "Every Time" as shown below. Then click "OK".



ICOWeb is best viewed at 800 X 600 display resolution or better. ICOWeb will work with lower resolutions (640 X 480) but you will have to use the vertical and horizontal scroll bars to navigate through the application.


IE 4x Security Settings
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To ensure proper operation of ICOWeb while using Microsoft's Internet Explorer 4x, it is suggested your browser's security settings be set according to the examples show below.

To access your security settings, select Tools ---> Internet Options from your browser's menu. Then click on the Advanced tab and verify your brower's settings match those show below.




IE 5x Security Settings
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To ensure proper operation of ICOWeb while using Microsoft's Internet Explorer 5x, it is suggested your browser's security settings be set according to the examples show below.

To access your security settings, select Tools ---> Internet Options from your browser's menu. Then click on the Advanced tab and verify your brower's settings match those show below.












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